What Doylestown Homeowners Say About Top Hat Chimney
We don’t ask anyone to take our word for it. Wendell Pike has been cleaning and repairing chimneys here since 1999, and most of our new business still comes from a neighbor telling another neighbor to call. The reviews below are from real Doylestown homeowners, the kind of people you’ll run into at the Acme or the Farmers Market. They call us, we show up in a marked truck, and we do what we said we’d do for the price we quoted. That’s how you stay in one town for over 29 years.
Recent Reviews
“We bought a 1940s colonial near Fonthill and had no idea when the chimney was last touched. Top Hat came out, ran the camera, and showed me first-degree creosote that was ready to go. Wendell’s crew swept it top to bottom, pointed out a loose brick on the crown, and didn’t push a single thing we didn’t need. The photos they left with me are staying in our house file.”
Holly W. – Doylestown Borough
“Wendell answered the phone himself at 7:30 on a Tuesday night when I called about a smell coming from our fireplace. He asked a few questions, told me what it likely was, and came out the next afternoon. Turns out the cap screen was plugged and the flue hadn’t been swept in years. The price he gave on the phone matched the invoice exactly. That almost never happens with contractors.”
Shannon P. – Doylestown Township
“Our smoke alarm went off the first time we lit a fire this fall. Top Hat came out and found a third-degree creosote glaze in the upper flue. Wendell didn’t sugarcoat it, but he also didn’t scare us. He showed me the camera footage, explained what a chimney fire would have meant in a 1980s house like ours, and got the job done before the weekend. We’ve used them twice since.”
Michelle D. – Buckingham Township
“I called for a standard sweep and expected the usual rush job. The tech who showed up was background-checked, in uniform, and gave me a real arrival window that he actually hit. He laid drop cloths everywhere, swept the firebox and the flue, and then walked me through the photos. There was a small crack in a flue tile he said could wait a season but to watch it. Nobody has ever told me to wait before. That honesty earned a customer.”
Kristen M. – New Britain
“Wendell’s crew rebuilt our chimney crown after years of spalling brick had let water in. Before they touched anything, I got a flat price in writing. They used Olympia Chimney materials and the mortar work blends in with the original brick better than I expected. When a small section of flashing needed a follow-up adjustment two months later, one call under the 90-Day Done Right Promise brought them back. No argument, no new invoice.”
Holly W. – Doylestown Borough
“We’re veterans and the 10% standing discount is genuinely appreciated, but that’s not why we’ll call Top Hat again. They installed a new DuraFlex stainless liner in our old stone chimney and took the time to show us why the old clay tiles had failed. The sweep who came out was careful with our wood floors and left the hearth cleaner than he found it. Wendell runs the kind of business you hope to find in Doylestown.”
Shannon P. – Doylestown Township
Why Customers Trust Us
Chimney work is one of those trades where a homeowner has no way to verify what they’re being told. That’s why the camera footage and a plain-English verdict come with every single job, no exceptions. Wendell puts his name on the work because he’s going to run into you again on Saturday. The company has been in Doylestown since 1999, not a franchise that rotated in last spring. Every completed job carries the 90-Day Done Right Promise in writing: if it’s not done right, one call brings Wendell back at no additional cost. Phones are answered by a live person around the clock, pricing is set before a single tool comes off the truck, and all technicians are background-checked and arrive in uniform. We work with trusted industry brands like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. And the standing offers are simple: $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. If your chimney hasn’t been looked at this year, call (484) 600-2977 and talk to a person who knows what they’re doing.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Doylestown since 1999.